Frequently Asked Questions

If you cannot find an answer to your question, you can send us an enquiry.

• SmartShare Administration
  • What are my login details for the team Web site?
  • How secure is my SmartShare team Web site?
  • How can I change my password?
  • What is the Web address of my team Web site?
  • When will my team Web site be activated?
  • What happens to the information stored in my team Web site when my subscription expires?
  • My requirements for number of users and available disk storage do not match your standard subscription plans. What can I do?
  • How can I add users of my team Web site?
  • How can I delete users from my team Web site?
• SmartShare Subscription
  • How long does it take to create a SmartShare team Web site?
  • Can I make my team Web site accessible to the public?
  • Is it possible to connet my team Web site to an SQL database?
  • Do I need any specific IT knowledge, skills or additional software to create a team SmartShare Web site?
  • Are there any browser recommendations for the correct use and display of my team Web site?
  • Do I get any technical support during the 30-day trial period?
  • Do I need any additional software to make changes to my team Web site?
  • Can I change the graphic layout of my team Web site?
  • Can I create sub-sites in the structure of my team Web site?
  • How do sub-sites work?
  • Is it possible to change the sub-sites graphic layout template?
• File and Document Management
  • Are there any restrictions to the types of files that can be uploaded on my team Web site?
  • Is it possible to follow up the versions of the files and documents on the team Web site?
  • How many files can be uploaded to my team Web site?
  • Does my team Web site have a search function?
  • Does my team Web site integrate with Microsoft Word?
  • Does my team Web site integrate with Microsoft Excel?
  • Does my team Web site integrate with Microsoft Access?
  • Does my team Web site integrate with Microsoft Outlook?
  • Does my team Web site integrate with MSN Messenger?
  • Can I receive notifications about changes in certain files and documents?
• Information Security
  • What rights are assigned to users?
  • How flexible is the system assigning rights to the users?
  • Is it possible for several administrators to manage the team Web site?
  • How secure are the SmartShare team Web sites?
• Glossary
  • Alert
  • Extranet
  • Firewall
  • Full-text search index
  • Home page
  • Hyperlink
  • Internet
  • Intranet
  • List
  • Meeting Workspace site
  • Personal view
  • Anonymous authentication
  • Personalized Web part
  • Private Web part
  • Quota
  • Quota template
  • Rights
  • Role
  • Secure Sockets Layer (SSL)
  • Shared View
  • Shared Web part
  • Site
  • Anonymous user access
  • Static Web part
  • Sub-site
  • Survey
  • Top-level Web site
  • Versioning
  • Web Discussions
  • Web Part
  • Web Part Page
  • Check-in
  • Check-out
  • Document library
  • Document Workspace site
  • Encryption
  • Encryption key